When purchasing ZEROONE through Toonie, tokens are automatically released into your wallet.
To avoid blocking or delays, it's essential to verify two things:
that your profile is APPROVED ZEROONE (see the Zeroone onboarding procedure for all steps).
That the reason for payment is correct, as per the procedure - [name] [surname] [ATS ID] (e.g., MARIO ROSSI 12345). Any other word or punctuation (including spaces) will block the purchase, which must be manually processed by the backend office, resulting in a delay in issuing the tokens.